We'll have a diagnosis of your faulty Apple device in no time and advise you of the best approach towards repairing it. Although we believe that Macs run a lot better than Windows devices we think that they still need to be looked after. We recommend that Macs should be serviced once a year and before a major operating system upgrade. This can be compared to following instructions received from a surgeon before an operation. We back up, prepare and service your Mac before the upgrade. We find that Macs that are looked after in the way run pretty much seamlessly. Think of all the things that your Mac does for you and spending just a few hours on servicing it once a year. We back up all devices before working on them.