Help other users discover great new places with your genuine feedback

The best of the best

Top rated companies

Claro Clinic
6 May '21
need email address for dr ebson
The Bush Christian Campsite
6 May '21
This is a great place for conferences and over night stays. it is very tranquil safe and services delicious food.
Dr Charl Struwig
6 May '21
I have heard about this outstanding doctor. I experienced it myself how dedicated and down to earth he is, but his brilliance and caring bed side matters and successfull operations are all in line to qualify him as the best doctor for anyone by far.
General Trimmers D├ęcor
6 May '21
Very great service and quality at General Trimmers, Highly recommended
Secs
4 May '21
Was great dealing with SECS from the first minute. Very happy with their friendliness, service and products. Thank a mil guys
Linden Radio & Television
4 May '21
I have nothing but tremendous praise for the old man at Linden Radio who turned a hopeless old radiogram into a functional Masterpiece. It took long but in the end it was well worth the wait. The price was generous in relation to the work done and in the final analysis, it was not about money but bringing something into life to be enjoyed by its new owner. I recommend the father and daughter team highly for their professional and friendly service. Vusi
Responding to online reviews

The do's and don'ts of responding to online reviews

Respond

Do respond to reviews

If a customer has taken the time to write a review, they deserve a response. When the review is positive, thank the writer. When the review is negative, politely apologize for the poor experience and address the issue.

Defensive

Don't become defensive

Arguing about the details of a review isn't going to resolve anything. You may make yourself feel better by snapping back at the reviewer, but you might have also lost a customer - and turned off prospects in the process.

Respond

Don't wait too long to respond

It's important that you make answering questions and addressing customer concerns a priority. Ideally, you'd be able to set aside a few minutes per day to do this.

For Businesses

Help people get to know you

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  • Update your business info so people can find you
  • Respond to reviews and messages as soon as they come in